Shipping Policy

SHIPPING POLICY
Effective Date: 2025-07-01
Miss Herb Hustler
https://missherbhustler.com/

Thank you for supporting Miss Herb Hustler! Below is our official Shipping Policy outlining how and when we ship your order.

Processing Time

All orders are processed within 2–5 business days (Monday through Friday, excluding holidays). Processing time may be extended during high-volume periods, new product launches, or sales events.

You will receive a confirmation email once your order has been placed, and a second email with tracking information once your order has shipped.

Shipping Rates & Delivery Estimates

Shipping charges are calculated and displayed at checkout. We currently ship across Canada, and may offer international shipping at our discretion.

Estimated delivery times:

• Within Canada: 3–10 business days after dispatch

• International (if available): Varies by destination; delays may occur due to customs

Please note that these are estimates only, and actual delivery times may vary.

Shipping Carriers

We ship via Canada Post and other reliable carriers. You will receive a tracking number once your order is shipped.

Shipping Restrictions

• We do not ship to P.O. Boxes or APO/FPO addresses at this time.

• Shipping availability and times may vary based on weather, carrier performance, or unforeseen issues.

Incorrect or Incomplete Addresses

Please ensure your shipping information is correct before placing your order. We are not responsible for orders shipped to incorrect or incomplete addresses provided at checkout.

If your package is returned to us due to an incorrect address, the customer is responsible for the cost of re-shipping.

Lost or Delayed Packages

Once your order is handed off to the carrier, we are not liable for lost, stolen, or delayed packages. If your package is lost in transit, please first contact the shipping carrier using the tracking information provided.

We will do our best to assist you in locating your order but cannot guarantee replacements or refunds for lost packages.

Damaged Packages

If your order arrives damaged, please contact us at christielynn@missherbhustler.com within 7 days of delivery. Include your order number, photos of the damage, and a description of the issue so we can assess and respond accordingly.

If you have any questions about this Shipping Policy or your order, feel free to contact us at:

Email: christielynn@missherbhustler.com
Mailing Address: Site 17 Comp 45 RR2 Rocky Mountain House AB, T4T 2A2